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Guides

Plain-English guides for seniors, beginners, and the sons, daughters and grandchildren helping them. Each one links to free step-by-step lessons.

• How to teach an older parent to use a smartphone: 10 tips that work

  Tips that keep it patient, the skills to teach first, and a plan for the first week.

• How to practice using a smartphone without risking your real phone

  What can actually go wrong, five safe ways to practice, and a 15-minute routine.

• Computer basics for seniors: what to learn first, in order

  Seven skills in a simple order, from the mouse to spotting scam emails, and a two-week plan.

Looking for one skill? All phone lessons and computer lessons are free to read.